Privacy Policy
Last updated: March 9, 2026
1. Introduction
HandyOrten.at ("we", "us", or "our") operates the website handyorten.at. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We may collect the following types of information:
- Email address — provided when you place an order or create an account.
- Phone number — the number you submit for a lookup request.
- Payment information — processed securely by our payment provider, Stripe. We do not store your credit card details on our servers.
- Device and usage data — such as IP address, browser type, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our service.
- Process your orders and send order confirmations.
- Communicate with you, including responding to support requests.
- Detect and prevent fraud or abuse.
- Comply with legal obligations.
4. Cookies
We use cookies and similar tracking technologies to improve your experience on our site. These may include:
- Essential cookies — required for the website to function properly (e.g., session management, CSRF protection).
- Analytics cookies — help us understand how visitors interact with our website.
You can control cookies through your browser settings. Disabling essential cookies may affect functionality.
5. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — for payment processing. Stripe's privacy policy governs how they handle your payment data.
- Google Analytics — for website analytics and usage tracking.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
To exercise any of these rights, please contact us using the details below.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: